Salesforce Functional Consultant

  • Lahore, Pakistan
  • Full-Time
  • On-Site

Job Description:

Job Summary:

  • Responsible for performing design and development on one or more Project areas like Functional (Configuration/Scripting), Integration with other Application, Data Migration or Data Conversion etc
  • Responsible for providing effort estimation of design and development tasks. CRM Developer/ Software Developer contributes in documentation of Technical Design. Developer must be well versed with Development Standards
  • Responsible for exploring new technologies coming in CRM space for existing application(s) as well as new application(s) and plan training on them with CRM Manager/CRM Practice Manager based on Company's strategic objectives
  • Strong SQL experience (can write stored procedures, functions, views and tables. Good with troubleshooting SQL performance issues)
  • Work with a team of software developers to deliver products on time
  • Working understanding of Agile software engineering processes and methodologies
  • Interfacing with Business Analysts to effectively implement business requirements into technology enhancements and new features to improve the platform
  • Experience with web based applications is preferred

Key Responsibilities:

  • Gather and analyze business requirements from stakeholders
  • Translate business needs into Salesforce solutions
  • Configure Salesforce objects, fields, flows, validation rules, reports, and dashboards.
  • Deep understanding Apex, LWC, and Integration.
  • Work closely with technical teams for customizations and integrations
  • Conduct UAT sessions and provide end-user training/support
  • Prepare functional documentation and solution design documents
  • Support Salesforce enhancements and ongoing projects

Required Skills:

  • 3 to 5 years of experience required.
  • Strong understanding of Salesforce Sales Cloud and Service Cloud
  • Experience with Flows, Process Automation, Reports & Dashboards
  • Knowledge of CRM processes and business analysis
  • Excellent communication and stakeholder management skills
  • Salesforce certifications will be a plus

Preferred Qualifications:

  • Experience working in Agile environments
  • Ability to manage multiple projects and priorities
  • Strong analytical and problem-solving skills